1. Introduction
Payments247 Limited (“we”, “us”, “our”) is committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store, and share your personal data when you use our services or interact with us.
If you have any questions about this Privacy Policy, please contact us at [email protected].
2. Information We Collect
We collect personal information that you provide to us when you:
- Request a quote or enquiry
- Sign up for our services
- Contact us
- Visit our website
Information we collect includes:
- Name
- Email address
- Phone number
- Business name
- Business type
- Payment information
- Website usage data
3. How We Use Your Information
We use your personal information to:
- Provide our payment processing services
- Respond to your enquiries and provide quotes
- Process transactions
- Send service updates and important notices
- Improve our services
- Send marketing communications (with your consent)
- Comply with legal obligations
You can opt out of marketing emails at any time by clicking “unsubscribe” or contacting us.
4. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share your information with:
- Service providers who help us operate our business (e.g., payment processors, IT providers)
- Card schemes (Visa, Mastercard, etc.) for payment processing
- Regulatory authorities as required by law
- Legal authorities if required by law or to protect our rights
All third parties are required to keep your data secure and use it only for specified purposes.
5. Data Security
We implement appropriate security measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Secure servers
- Access controls
- Regular security assessments
However, no method of transmission over the internet is 100% secure.
6. How Long We Keep Your Data
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
Typical retention periods:
- Quote requests: Up to 2 years
- Customer data: Duration of service + 6 years
- Transaction records: 6 years
- Marketing data: Until you unsubscribe
7. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data in certain circumstances
- Restrict how we use your data
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
8. Cookies
Our website uses cookies to improve your experience. Cookies are small files stored on your device.
We use cookies for:
- Essential website functionality
- Analytics (e.g., Google Analytics)
- Marketing (e.g., Facebook Pixel)
You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. International Transfers
Your data is primarily stored in the United Kingdom. If we transfer data internationally, we ensure appropriate safeguards are in place.
11. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.